Customer Support Hub
We're here to help
If you have questions or problems with our products or services, you can get in touch by the following methods...
* Lines open 9:30am - 5:00pm, Monday - Friday
Please note that Facebook messages are not continuously monitored so there may be a delay at busy times. If you question is urgent, the best method is to phone us.
Of course you are always welcome to come to our shop in Malton. Shop location and opening times.
Remote Support
To allow us to connect to your PC remotely, please click the button below. This will install the AnyDesk software that allows us to connect. It's very secure and we can only connect with your permission.
Download AnyDeskMy Repair Status
If you have a current repair job with us you can view the status of your job and make adjustments online.
My Repair StatusEmail Settings
Here are the details you'll need to set up our email services in your email client.
Standard Mail Accounts:
| Type: | IMAP |
| Incoming server: | yourdomain.co.uk |
| Outgoing server: | yourdomain.co.uk |
| Outgoing authentication: | Yes (same details as incoming) |
| IMAP Port: | 993 |
| IMAP Security: | SSL/TLS |
| SMTP Port: | 465 |
| SMTP Security: | SSL/TLS |
| Username: | Full email address |
| Encryption: | None |
| Webmail: | https://webmail.cfxhosting.co.uk |
Microsoft 365 Accounts:
In most cases, in Outlook for example, you will only need the email address and password to set up Microsoft 365 accounts. Settings below may be required for older devices or special uses.
| Username: | Full email address |
| Account type: | Exchange or Active sync |
| Server: | outlook.office365.com |
| Domain: | leave blank |
| Outlook Online: | https://login.microsoftonline.com |